Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T, PayPal, Western Union, L/C, etc are available.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU etc
Q4. How about your delivery time?
A: 1-3 working days for sample, 7-15days for bulk order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. Can I have a sample order for your product?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8. Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
Q9: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Scondly, during the guarantee period, If the goods have any problems, kindly send us the picture and video. we will send new lights with new order.
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,